With our digital receipt solution, we at fiskaly focus strongly on added value and additional services such as comprehensive partnerships. We have now achieved our first major success with Google, namely the option to store e-receipts in Google Wallet™.

User Journey: Digital receipt by fiskaly & Google Wallet™

With our digital receipt solution, we at fiskaly focus strongly on added value and additional services such as comprehensive partnerships. We have now achieved our first major success with Google, namely the [option to store e-receipts in Google Wallet™](https://wallet.google/).

> We are very proud to be integrated into Google Wallet™ as one of the first providers of digital receipts. This is not only an important milestone in the further development of our own product, but also a great sign for the entire industry, 

*says Johannes Ferner, CEO of fiskaly.*

While some larger retailers are already increasingly focusing on the introduction of the sustainable, paperless alternative, the actual use is now also reaching end consumers. In order to further promote the acceptance and use of the e-receipt among consumers, this step is groundbreaking for us.

In practice, this new type of integration means that **all retailers, who have integrated the fiskaly solution into their POS systems, are now able to offer their customers the added value of Google Wallet™ at no extra cost.**

The implementation is very simple: 

1. To receive a digital receipt, all you have to do is scan the QR code issued at the checkout with your smartphone after the payment process. 
2. The e-receipt is transferred to the device immediately and without any disclosure of personal data. 
3. All Android users now enjoy the additional advantage of saving the receipt directly in Google Wallet™.

Currently, the solution for digital receipts by fiskaly is available via API for all POS software vendors. A solution via an accessible dashboard for SME merchants will be rolled out in spring 2023.

Curious? Get to know [the first steps of integrating the digital receipt by fiskaly into your system](https://developer.fiskaly.com/api/ereceipt/v1).

Digitization is essential to stay competitive in the market. One aspect that is becoming increasingly important is digital receipts. These create added value for companies and their customers, optimize business processes, and are environmentally friendly. But what exactly are digital receipts?

## Today’s solution

At first glance, a digital receipt is basically the digital, legally compliant version of a sales slip. The structure and purpose are the same as the printed version. The difference is the output to the consumer: Transmission is possible via common media, such as scanning a QR code, NFC, and via e-mail or SMS.

In order to be a fully-fledged alternative to the paper sales slip, the digital receipt must fulfill all legal requirements and provide the necessary information. The design of the electronic sales slip is often based on the layout of its printed version and contains: 

* a header that shows information about the issuing company, document number, and date & time of the transaction.
* a list or table of items and the corresponding details of price, quantity, description, and discounts.
* a section containing all the information necessary, according to country-specific fiscalization, to constitute a full-fledged receipt.

Depending on the type of receipt, additional information may be required. For example: hospitality sales slips need more information in detail. Respectively, sales slips can also be customized to include promotions or coupons for the customer. 

## **Why should a digital receipt be preferred over the classic form?** 

At second glance, advantages that are both practical and forward-looking are revealed:

* No environmentally harmful substances: the use of digital cash register receipts saves thermal paper and ink, which are used every time paper sales slips are printed.
* Fast receipt transfer process: QR code transfer is currently one of the fastest ways to issue a sales slip.
* Excellent customer touch point: the potential advertising and info space on an electronic receipt is a great way to engage customers after the transaction and extend their user experience.

## Tomorrow's solution

The digital receipt is on the rise because it holds a lot of potential.

Many opportunities arise from storing digital receipts as interactive PDFs. For example, further links to product information, warranties, or social media channels extend the customer journey and improve the customer experience.

Another way to increase customer satisfaction is to link receipt issuance with apps in which customers can save their digital receipts. This allows sales slips to be stored and found indefinitely. No fading of the ink, no loss of paper receipts, and no worrying about a warranty or other claims that are bound to a sales slip and could get lost.

An additional aspect is the various marketing opportunities that can be integrated into a digital receipt. They create added value for both the customer and the business after the transaction through additional recommendations or advertising.

## fiskaly receipt - The solution for everyone

The digital receipt from fiskaly is more than just a digitized paper receipt. It convinces with the fulfillment of all legal requirements and offers additional advantages for cash register manufacturers as well as merchants and end customers:

* Fast integration of the fiskaly receipt into the merchant's POS system through a well-documented API.
* Individually adaptable design.
* Time-saving through QR code receipt transfer.

Take the first step towards modernization and sustainability. [Digitize your receipts with fiskaly receipt. Contact our team now!](/contact)

![fiskaly Electronic Receipt QR code](/img/scan-your-digital-receipt-en.webp)

Digitization is essential to stay competitive in the market. One aspect that is becoming increasingly important is digital receipts.

Digital receipts - The future is today

After completing a transaction, receipts are issued to the buyer as a confirmation, overview, and warranty document. In many countries, the so-called receipt or voucher issuance is mandatory. Individual use cases of digital receipts create a clear picture of the benefits for companies and consumers.

## Sophisticated retail

### **Proper branding**

 Imagine buying a shirt for 500€ and receiving a cluttered or unaesthetically designed receipt. This subtle customer touch point most likely distorts or even damages your image of this premium brand. Individual branding of the receipt should never be underestimated. A uniformly designed brand experience, right down to the smallest detail, pays dividends in terms of positive consumer perception. And it does so in all segments - not just the luxury one.

![Paper and fiskaly digital receipt comparison](/img/receipt-comparison.webp)

### **Dynamic advertising**

Consumers find either no product advertising/promotions or outdated ones on traditional paper receipts. It is possible to fill advertising spaces with dynamic content and show customized advertising to the consumer on digital receipts.
For example, an old receipt can contain up-to-date advertising even after several years.

![fiskaly electronic receipt dynamic ads](/img/fiskaly-digital-receipt-dynamic-advertising.webp)

### **Online marketing in offline stores**

Integrating additional advertising space is no problem on digital receipts. Think of online retail, which has been using the purchase recommendation option as a successful model for years. Especially outside the area of fast-moving products, such as fashion or consumer goods, receipts are more carefully stored for warranty or a return of the product, this option can be used profitably. Why not recommend a matching beanie when someone buys a winter jacket?

![fiskaly digital receipt online marketing](/img/fiskaly-electronic-receipt-online-marketing.webp)

## Impatient hospitality industry

### **Accelerated receipt issuance**

There is often only one cash register for the entire establishment at many hospitality venues. Although mobile devices are used for staff receipting, the only existing cash register must often be used for receipt issuance. This leads to unnecessary additional ways for the waiter/waitress and longer waiting times for guests.
[Issuing receipts directly via the mobile device's display using a QR code](https://www.fiskaly.com/blog/static-and-dynamic-qr-code) simplifies the process for the waiter/waitress, and improves the customer experience significantly.

## Gas stations, vending machines, & Co.

### **Shortened payment path**

In Germany, the percentage of company cars among all registered cars is consistently around 10%, roughly 5.15 million cars. Those vehicle owners know how tedious the administration of paper receipts for the additional refueling fees is. Issuing a digital receipt - preferably right at the gas station - with a direct forwarding to the accounting software (or app) creates efficiency for several parties in the company at once.

## Other services

### **No waiting**

Have you ever waited like forever in a cab for a printed receipt? Sometimes the receipt printing takes as long as a third of the ride itself. Digital receipts provide a remedy in this case. QR codes can be made available in every cab and significantly speed up the receipt issuance process. Also in this case the receipt can be automatically forwarded to the linked accounting department upon receiving the receipt or [keep it safe in your Google Wallet](https://www.fiskaly.com/blog/digital-receipt-by-fiskaly-integrated-into-google-wallet). 

### **Mobile services**

Many services, such as massages or physiotherapy treatments, can be consumed at home. But how is the receipt issued afterwards? Like in a cab, the consumer must wait a long time for the receipt to be printed out. Not with digital receipts! In this application, [the service provider can also offer a QR code](https://www.fiskaly.com/blog/static-and-dynamic-qr-code) that simplifies and speeds up the issuing process.

Would you also like to enjoy these advantages? Then don't hesitate and [digitize now with fiskaly digital receipt.](https://fiskaly.com/digital-receipt)

![Scan you digital receipt](/img/scan-your-digital-receipt-en.webp)

Dynamic advertising, proper branding, online marketing, secure, environmentally friendly. These are just some advantages of digital receipt for your business.

Various use cases of the digital receipt

Are you wondering how digital receipts can help to take hospitality businesses to the next level? In this blog article, we show you the benefits of switching from paper to digital receipts and how digital receipt by fiskaly enhances efficiency and improves the guest experience.

Advantages of digital receipt by fiskaly in hospitality industry

While convenience and sustainability have become increasingly important and modern POS systems offer a variety of convenient and reliable features, consumers are still issued receipts using old-fashioned paper slips.

The perfect customer experience is essential for business success in the retail industry, a seamless and convenient process from booking to the payment process also plays a big part in guest satisfaction in the hospitality sector.

## **How digital receipts take hospitality businesses to the next level**

### Faster receipt issuance

In restaurants and cafes, the central cash register and printer are usually located behind the bar, or tiny printers need to be carried around by staff. This means that waiters must go back and forth, payment takes longer, and customers face waiting times. In contrast, [electronic receipts can be issued via QR code directly on handheld devices](https://www.fiskaly.com/blog/static-and-dynamic-qr-code) and are available immediately without disclosing personal data. This saves money on additional hardware and simplifies the process for staff members.

### Improved guest experience

With digital wallets on the rise, a German study on the perfect restaurant visiting experience found that [38% of customers prefer digital receipts to paper slips.](https://www.gewinnblick.de/studie-gaesteerwartung-gastronomie-2022/) Digital storing of receipts after a restaurant visit makes it easy for guests to save receipts and access them at a later point. This can be especially useful for expense claims or business receipts, where keeping track of receipts is vital. Additionally, the fast issuance of the e-receipt also saves waiting time for seated customers and increases guest satisfaction.

### Additional digital touchpoint

Implementing digital receipts provides hospitality businesses with a low-entry digital touchpoint to engage with their customers. For smaller businesses, this is particularly useful since they might not have the time or budget to invest in additional digital channels like a website or social media account. By incorporating dynamic advertising content, such as promotional offers, or links to loyalty programs within the electronic receipt, restaurants can enhance customer relationships and encourage guests to return. As a result, even older receipts can easily be updated with relevant advertising longer after they have been issued.

### Enhanced efficiency and streamlined operations

Digital receipts offer many operational benefits for hospitality businesses and their POS vendors. With a reliable digital receipt system, they can bid farewell to the tedious process of printing, organizing, and storing paper receipts. Digital receipts simplify the workflow and reduce costs by eliminating the need for paper, printers, and ink cartridges. In addition, they can be easily stored, organized, and accessed through a cloud-based platform, allowing businesses to effortlessly make informed decisions about inventory management or menu planning by gathering valuable data and gaining insights into customer behavior.

Adopting digital receipts in the hospitality sector is a logical step toward efficiency, customer satisfaction, compliance, and data-driven decision-making. By eliminating paper slips, streamlining operations, and enhancing customer experience, digital receipts pave the way for a more sustainable and technologically advanced future.

With fiskaly, transitioning to electronic receipts is seamless.

[Create your sample receipt](https://receipt.fiskaly.com/en/fiskaly-receipt) and [digitize now](https://www.fiskaly.com/digital-receipt) with digital receipt by fiskaly.

![The text "Scan your digital receipt" above a QR code that links to a sample receipt generator](/img/scan-your-digital-receipt-en.webp "scan your digital receipt")

Explore benefits of switching from paper to electronic receipts in hospitality, how digital receipt by fiskaly enhances efficiency and improves guest experience.

Exploring advantages of digital receipts in hospitality industry

**(This blog article was updated in September 2023)**

The [French anti-waste law](https://www.legifrance.gouv.fr/loda/id/JORFTEXT000041553759) (Law No. 2020-105 of 10 February 2020 or “Loi anti-gaspillage”), aimed at controlling waste and promoting a circular economy, has been in effect since August 1st, 2023. This [regulation aims to increase consumer awareness](https://www.ecologie.gouv.fr/loi-anti-gaspillage-economie-circulaire) while reducing waste in various areas. Its objectives also include the elimination of harmful substances from receipts and the reduction of the substantial [paper waste generated by approximately 30 billion receipts annually](https://www.service-public.fr/particuliers/actualites/A16120). Merchants now only have to provide printed receipts when asked explicitly by the customer.

The law's enforcement date was originally set for January 1st, 2023, but postponed in order to give POS vendors more time to incorporate digital receipt functionalities into their software.

## The paper receipt will be replaced by electronic receipts that are sent to the buyer

* by QR code (allows the receipt to be retrieved from a web page)
* by message in the buyer's banking application (using the bank card sends the digital receipt automatically to the application)
* by SMS
* by e-mail

## These changes primarily concern

* cash register receipts produced in sales areas and in establishments open to the public
* tickets issued by vending machines
* bank card tickets
* vouchers and promotional or discount tickets.

## Why not turn requirements into a business benefit?

#### **Easy integration**

Our digital receipt solution can be integrated seamlessly via API in less than one day and fulfills country-specific receipt issuance requirements.

#### **Cost-friendly alternative**

In addition to being sustainable with about 95% of printed receipts ending up as direct waste, paperless receipts are also a cost-friendly option and save valuable resources such as hardware, paper and time.

#### **Marketing opportunities**

The digital receipt can act as a barrier-free online promotion tool for your business and is especially beneficial for smaller businesses and offline outlets with limited advertising budget.

#### **Easy customization**

The receipt can be customized to fit any business identity and provide customers with the best experience.

#### **Delivery via QR code**

Customers receive their digital receipt immediately by scanning a QR code at the POS.

With fiskaly receipt, it’s easy to upgrade your POS systems and seamlessly transition from paper to electronic receipts.  Find out more about our [digital receipt solution](https://www.fiskaly.com/digital-receipt).

The French anti-waste law (loi anti-gaspillage) has been in place since August 1st, 2023 after a deadline extension to give POS providers more time. The law's enforcement date was originally set for January 1st, 2023, but postponed in order to give POS vendors more time to incorporate digital receipt functionalities into their software. 

Want to learn more about our digital receipt?

The French anti-waste law (loi anti-gaspillage) has been in place since August 1st, 2023 after a deadline extension to give POS providers more time.

End of paper receipts in France

More about electronic receipts

fiskaly has become one of the first digital receipt providers to integrate with Google Wallet, marking an important milestone.